Privacy Policy

Welcome to Sam Classes parent company, PYD Repair Services Pvt. Ltd. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your choices regarding the data. By accessing our website, using our services, or purchasing our courses, you consent to the practices described in this Privacy Policy.

Information We Collect
We collect various types of information to provide our educational services effectively and to improve your experience with us. The information we collect includes:
Personal Information: When you sign up for our courses, we may collect your name, email address, phone number, mailing address, and other relevant details to create and manage your account.
Payment Information: To process payments for our courses, we collect payment card information and billing details. Please note that we do not store complete payment card information on our servers.
Course Progress and Performance Data: We collect information about your progress in courses, including assessments and assignments completed, to personalize your learning experience and offer appropriate support.
Communications: We may retain records of your interactions with us, including emails, chats, and customer support inquiries, to assist you and improve our services.
Device and Usage Information: We collect technical information about the devices you use to access our services, such as IP addresses, browser type, operating system, and referring URLs. We may also gather data on your usage patterns and interactions with our website.

How We Use Your Information
We use the collected information for the following purposes:
Course Delivery: To provide you with the courses and services you have enrolled in and to track your progress.
Personalization: To tailor our offerings, recommendations, and support to your preferences and learning needs.
Communication: To respond to your inquiries, provide updates about courses, and deliver important administrative information.
Analytics and Improvement: To analyze user behavior, trends, and preferences, allowing us to enhance our courses and website.
Legal and Security Purposes: To comply with applicable laws, regulations, and legal processes, as well as to protect our rights, privacy, safety, and security.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:
Service Providers: We may engage third-party service providers to assist in delivering our services, such as payment processors and cloud hosting services.
Legal Compliance: We may disclose your information as required by law or in response to a valid legal request.

Your Choices
Account Information: You can review, update, or delete your account information by logging into your account settings.
Communication Preferences: You can manage your communication preferences by adjusting your notification settings.
Security
We implement technical, administrative, and physical security measures to protect your personal information from unauthorized access and disclosure.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will indicate when the latest version came into effect.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer at [info@samclasses.in].